Shipping Policy

Made to Order

Every product we sell is made to order, created specifically for each customer once an order is placed. This helps us reduce waste and focus on quality over mass production.

Because of this, production times are slightly longer than what you might expect from large retail brands — and we truly appreciate your patience and support.

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Order Processing

Orders are typically produced within 2–7 business days after purchase.

Once your order has been completed and shipped, you’ll receive a confirmation email with tracking information.

Please note that orders cannot be modified or canceled once they have entered production.

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Shipping Times

Delivery times vary depending on your location and the shipping method selected at checkout.

For most U.S. orders, shipping typically takes 2–5 business days after production, but transit times may vary.

During peak seasons, holidays, or promotional periods, additional delays may occur due to carrier volume. While we do our best to meet estimated timelines, we cannot guarantee delivery by a specific date.

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Shipping Costs

Shipping costs are calculated at checkout based on destination, product type, and shipping method.

Any promotions or free shipping offers will be clearly displayed on our website when available.

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Shipping Delays & Issues

Occasionally, delays can happen due to factors beyond our control, such as carrier disruptions, weather conditions, or high seasonal demand.

If your order appears delayed, lost, or arrives damaged, please contact us as soon as possible with your order number. We’ll work with our fulfillment partners to investigate and find the best solution, which may include a replacement or refund when applicable.

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Gifts & Special Dates

If you’re ordering a gift, we recommend placing your order early. While we and our partners work hard to deliver on time, we cannot guarantee arrival by a specific date.

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Questions

If you have any questions about shipping or your order status, feel free to reach out to us at hello@yepstillatit.com we’re always happy to help.